Case Manager
Manchester

We have an exciting opportunity to work at the Medical Practitioners Tribunal Service (MPTS) as a legally qualified Case Manager in the Case Management and Hearing Preparation team. Your key responsibilities will include making case management decisions and liaising with parties in advance of hearings to ensure they run smoothly and effectively.

The MPTS run hearings for doctors, physician associates, and anaesthesia associates whose fitness to practise is called into question. We are independent in our decision making and operate separately from the investigatory role of the GMC.

The MPTS Case Management and Hearing Preparation section comprises teams responsible for listing tribunal hearings, making fair and robust case management decisions, empanelling tribunals and carrying out administrative preparation for hearings. As a Case Manager you will play a key role in supporting the case management function, but you will also support colleagues across the section and wider MPTS to ensure hearings run effectively.

About you

You must be a qualified solicitor or barrister entitled to practise in England and Wales, with 5 years post qualification experience who will continue to meet the requirements of their own regulator.

You will have a proven and successful track record of working in a complex and challenging environment, with experience of pre-empting and resolving issues in a case management and/or case handling role involving Tribunal or similar hearings.

You will have a well-developed ability to communicate complex issues in easily understood documents and in person, adapting for the audience and circumstances as appropriate. The ability to communicate information succinctly, accurately and in plain English is essential.

You must have excellent interpersonal skills as the role involves considerable interaction with people at all levels both within the MPTS, with the GMC, with external legal professionals and directly with registrants engaged in MPTS proceedings.

Have a proven ability to work under pressure, while maintaining the ability to think clearly, make decisions, and manage conflicting demands. You must be able to achieve a high level of output to meet the challenging work agenda.

This is a hybrid role between home working and office working, you’ll work 1 day minimum a week in the office. We may ask you to attend the office on additional days where necessary. 

You can find more detail on the tasks you will undertake, and the essential and desirable skills required for the role, in the job description. 

How to apply for the role

If you are interested in applying for this role, please provide a CV and a separate supporting statement, which demonstrates your reason for applying and a summary of how you can meet the essential skills listed in the job description, provide examples where possible. Please note, applications submitted without a CV and supporting statement will be considered incomplete and not shortlisted.

We will assess the information you provide against the essential skills required for the role and let you know whether you will progress to the next stage of the recruitment process. Details on how to complete this can be found in the attached guidance document.

Interviews and assessments will take place in-person in one of our Manchester offices on 17 and 18 November 2025.

GMC Benefits – Why work for us

We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate and take action if needed.

You’ll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:

• 30 days holiday with the option to buy and sell more
• Hybrid and flexible working
• A generous employer pension contribution of 15%
• Access to a range of learning and development opportunities designed to support your ongoing progression
• Attractive salary that’s reviewed annually
• Private medical insurance
• Bike lockers and shower facilities

To find out more please click here.

Diversity and inclusive

The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are also committed to the Disability Confident employer scheme and support the requirements of the Disability Confident interview scheme. If you have a disability and meet the cut-off mark for the essential criteria for this role as outlined in the person specification document, you will be offered an interview.

The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750)